Property management software case study · Property technology

Property management software that automatically tracks rent increases and tenant payments

Moe created property management software for residential and commercial portfolios, with custom integrations that automatically track rent increases and lease escalations. It also reconciles tenant e-transfer payments, updates account balances and issues invoices within five minutes.

01 / understand02 / map03 / decide04 / implement05 / improve
Residentialrent increases tracked automatically
Commerciallease escalations tracked automatically
Five minutesfrom accepted e-transfer to invoice
The revenue problem

A missed rent increase keeps costing money every month.

When a rent increase or commercial lease escalation is missed, the loss does not stop after one month. The old amount can keep being charged until someone notices. Across a portfolio, those missed changes can quietly cost property managers and landlords significant revenue.

The software needed to keep every effective date and new amount tied to the correct tenant, unit or commercial lease. When a payment arrived, it also needed to check the amount against the rent currently due and show any remaining balance.

The software answers four practical questions

  • What is this tenant or business supposed to pay now?
  • When does the next increase or escalation take effect?
  • Did the latest payment cover the full amount due?
  • Is there a balance that still needs attention?
From lease to payment

The correct rent follows the account from the lease to the payment.

The software uses the current amount due when it reconciles a payment, issues the invoice and shows any unpaid balance.

Lease and rent recordScheduled rent changeCurrent amount dueTenant e-transfer acceptedPayment reconciledInvoice or N4 follow-up
The software carries each scheduled rent change through to payment and follow-up.

Track the change

Store the effective date and new amount with the correct residential unit or commercial lease.

Update the amount due

Apply the new rent when the increase or escalation takes effect.

Check the payment

Compare the accepted e-transfer with the current rent and account balance.

Complete the account

Post the payment, issue the invoice and show anything still unpaid.

Residential and commercial

Residential increases and commercial escalations are tracked separately.

The rules and schedules are different, so the software keeps each change tied to the right type of lease.

Residential

Track each scheduled residential rent increase.

The effective date, new rent, tenant payment and remaining balance stay with the tenant and unit.

  • Scheduled rent-increase dates
  • Current residential rent
  • Tenant payment and invoice
  • Ontario N4 follow-up for eligible unpaid rent
Commercial

Keep commercial lease escalations from being missed.

The escalation date and new amount stay with the business and lease, making an old or short payment easier to catch.

  • Lease-escalation schedule
  • Current commercial rent
  • Business payment and invoice
  • Outstanding balance for follow-up
Industry-first payment automation

Moe created the first property management software to automatically reconcile tenant e-transfer payments.

The software works for residential and commercial tenants. Within five minutes of accepting an e-transfer, it finds the correct account, posts the payment and issues an invoice.

See how the e-transfer reconciliation works

Automatic reconciliation

The account is updated, not just matched.

The payment, invoice and remaining balance are handled together. An uncertain match stays available for staff review instead of being posted to the wrong account.

Unpaid residential rent

The same account can provide the information for an N4.

For eligible unpaid residential rent in Ontario, the software can populate and issue an N4 using the tenant, tenancy, current balance and amount owed already on file.

No retyping the tenant file

The notice uses the same account that holds the current rent, payment history and unpaid balance.

The result

Property managers can see the correct rent, the payment and anything still owing in one place.

The software brings scheduled rent changes, e-transfer reconciliation, invoices and unpaid balances into the same current account.

What the software brings together

  • Residential rent increases
  • Commercial lease escalations
  • Current rent and balances
  • Automatic e-transfer reconciliation
  • Invoices within five minutes
  • Ontario residential N4 workflow
FAQ

Questions about the property management software

Clear answers about rent tracking, payment automation and arrears.

Does the software work for residential and commercial properties?

Yes. It tracks residential rent increases and commercial lease escalations separately, then uses the current amount due when payments are received.

How does it help prevent lost rent?

Each scheduled change stays attached to the correct unit or commercial lease. When the date arrives, the new amount is visible in the same system used to reconcile the payment, making an old or underpaid amount easier to catch.

What happens after a tenant pays by e-transfer?

The software matches the accepted payment to the correct residential or commercial account, updates the balance and issues an invoice within five minutes of acceptance.

What happens when eligible residential rent remains unpaid?

The system can populate and issue an Ontario N4 using the current tenant, tenancy and amount owed already held in the account.

Can this connect to existing property management software?

Yes, when the current system and its data provide suitable integration points. Moe begins by reviewing where the lease, rent schedule, payment, invoice and balance records live today.

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